Allow 3-7 days to fulfill an order, after which the order is shipped. We work with an on-demand order fulfillment company with facilities worldwide. Shipping times depend on your location, but can be estimated as follows:
USA: 3-4 business days
Europe: 6-8 business days
Australia: 2-14 business days
Japan: 4-8 business days
International: 10-20 business days
Covid-19 Disclaimer: Fulfillment times may be longer than usual because of delays in supply chain, including shipping carriers.
Customs
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country, so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
Order Tracking
You’ll receive a tracking link via email when your order ships out. If you have questions about your tracking or shipment, contact us at studio@heinscreative.com.